Puzzles never leave your device

Every grid is generated on your phone from a number derived from the level. Nothing you type into a puzzle is sent anywhere, and no letter you enter is ever transmitted, logged or stored by us.

What is stored on your device

Your progress — level, XP, coins, streak, badges, which dailies you have solved, best times, and your settings — is written to your device and stays there. Deleting the app deletes it.

What is stored on our servers, and only if you sign in

If you sign in, the same progress figures are copied to your account so you do not lose them when you change phone: XP, level, coins, puzzles solved, dailies solved, current and best streak, streak freezes, the date of your last solve, and your badge list.

A display name is stored with it. It defaults to "Solver", you choose it, and it is shown to the other players in your weekly league along with the XP you earned that week. Nothing else about you is visible to another player.

Play without signing in and none of this leaves your device.

Signing in

You can play without an account. If you choose to sign in with Apple or with Google, our authentication provider (Supabase) receives and holds the email address for that account so it can recognize you next time. We do not add it to a mailing list, we do not use it for marketing, and we do not share it.

Anonymous accounts are also supported: they create an account identifier with no email attached.

Purchases

Purchases are processed by Apple, Google or Stripe depending on where you bought. Card numbers and billing details go to them, never to us — we never see them and could not store them if we wanted to.

We store which plan you own, where it was bought, when it was verified and when it expires, so the app knows what you have paid for.

Notifications

The daily reminder is scheduled by your own device and fires there. We do not send push notifications, we have no push server, and your device never gives us a notification token — there is nothing for us to hold, because nothing about the reminder ever leaves your phone.

The hour it arrives at is either the one you picked in Settings or the hour you most often solve at, worked out on your device from a count of solves per hour. That count stays on the device, apart from the ordinary progress sync if you are signed in.

Turn reminders off in Settings, or in your device notification settings, and nothing is scheduled.

Usage analytics

We count what happens in the app so we can tell which puzzles are too hard, where people give up and whether a change made the game better or worse. We record events like "a puzzle was opened", "a puzzle was solved in 240 seconds with two hints", "the subscription screen was closed without buying" and "something threw an error".

These counts are tied to a random identifier your device generates for itself. They are not tied to your name, your email or your account, and they are not linked to any identifier used for advertising. They are stored on our own servers — they are not sent to any analytics company, because we do not use one.

We never record the letters you type, the clues you read, anything you write, your location or your contacts.

You can turn this off at any time: Settings → Privacy → Usage analytics. The game works exactly the same with it off.

What we do not do

No advertising. No advertising identifiers. No third-party analytics or tracking SDKs. No cross-app or cross-site tracking of any kind, which is why this app never asks for permission to track you. We do not sell or rent your information to anybody, and we do not build a profile of you for any purpose other than running the game.

Children

The app is not directed at children under 13 and we do not knowingly collect information from them. If you believe a child has created an account, write to us and we will delete it.

Deleting your data

Resetting progress in Settings clears everything held on your device.

To delete a signed-in account, open Account and choose "Delete my account". Your account, your saved progress, your purchase record and your league history are removed from our servers immediately and permanently. Nothing is retained and nothing has to be requested by email.

Cancel an active subscription in your Apple ID or Google Play settings before deleting: we cannot cancel it for you, and deleting the account does not stop a renewal.

If you would rather we did it, write to info@formedlabs.co.

Changes, and how to reach us

If this policy changes, the date at the top changes with it. Questions, requests and complaints go to info@formedlabs.co.